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Glossary

Decision intelligence,
in plain words.

81 terms, from anchoring bias to the world model: what each one means, and where it shows up when you bring a real call.

ExampleA term, on a real call

Every term, A to Z

A

9 terms

Adversarial Analysis

The practice of deliberately seeking counter-arguments, risks, and flaws in a proposed plan or thesis.

Looking for the holes on purpose.Definition

Agent Orchestration

The coordination layer that manages how multiple AI experts are assembled, sequenced, and synthesized during a structured analysis session.

Who speaks, and in what order.Definition

AI Pre-Mortem

A structured exercise where a panel of expert AI advisors imagines a future in which the plan has failed, then reasons backward to identify the risks and assumptions that caused the failure.

Imagine it failed. Then ask why.Definition

AI Sycophancy

The tendency of AI language models to agree with users rather than challenge them, caused by reinforcement learning from human feedback (RLHF) that optimizes for user satisfaction.

When the AI just agrees with you.Definition

AI-Powered Decision Intelligence

The application of AI systems — particularly multi-agent architectures, large language models, and consensus mechanisms — to the decision intelligence discipline.

Several AI minds on one call.Definition

Analysis Paralysis

A state of over-thinking that prevents a decision from being made, typically caused by an overwhelming number of options, fear of choosing wrong, or the perceived irreversibility of the choice.

Thinking instead of deciding.Definition

Anchoring Bias

A cognitive bias in which the first piece of information encountered — the "anchor" — disproportionately influences all subsequent judgments, even when that anchor is arbitrary or irrelevant.

The first number sticks.Definition

Approval-Gated Actions

A governance pattern in which an AI system may propose and prepare an action in a connected tool — draft the email, open the ticket, schedule the review — but cannot execute it until a human explicitly approves.

It drafts. You confirm.Definition

Artifact Shape

The structural form an advisory answer takes, chosen to fit the question rather than forced into one house template.

The answer in the shape you need.Definition

B

7 terms

Base Rates

The underlying frequency at which an outcome occurs across a reference class — for example, the percentage of seed-stage startups that reach Series B, or the share of acquisitions that destroy shareholder value.

How often this usually works out.Definition

Bayesian Decision-Making

A formal framework for choosing among actions by combining prior probabilities, observed evidence, and the value or cost of each possible outcome.

Odds, evidence and stakes, together.Definition

Bayesian Reasoning

A systematic method for updating beliefs based on new evidence, derived from Bayes' theorem in probability theory.

Update as the evidence comes in.Definition

BCG Matrix

A portfolio-analysis framework developed by the Boston Consulting Group in 1970 that classifies business units along two axes — market growth rate and relative market share — producing four quadrants: Stars, Cash Cows, Question Marks, and Dogs.

Stars, cows, dogs and question marks.Definition

Blameless Retrospective

A retrospective format — popularized by Etsy's John Allspaw and the broader Site Reliability Engineering community — that examines a failure or near-miss with the explicit ground rule that no individual will be blamed.

Fix the system, not the person.Definition

Board Brief

A recurring written update from a standing advisory board summarizing what changed since the last decision: which premises moved, which action items are still open, and which past calls now deserve a second look.

What changed since you decided.Definition

Boardroom Session

A structured multi-expert deliberation in SynthBoard for the biggest calls: several named AI experts, spread across model families, each research the question alone, then react to one another, and the board returns a memo with its call, who disagreed and why, and what would change it.

Several experts, one hard call.Definition

C

10 terms

Claim Extraction

The process of identifying discrete, structured assertions from each agent's analysis.

Pulling the claims out of the prose.Definition

Cognitive Diversity

Variation in how individuals (or AI agents) approach problems, process information, and reach conclusions.

Different minds, fewer blind spots.Definition

Cognitive Load

The total amount of mental effort required to process information, evaluate options, and reach a decision.

How much a decision asks of you.Definition

Confidence Calibration

The process of ensuring that an AI system's stated confidence in its conclusions accurately reflects the actual probability of those conclusions being correct.

As sure as the evidence allows.Definition

Confirmation Bias

The systematic tendency to search for, interpret, and remember information in a way that confirms pre-existing beliefs while discounting contradicting evidence.

Seeing what you already believe.Definition

Consensus Scoring

A structured method for quantifying the degree of agreement and disagreement across multiple AI agents after they independently analyze the same decision.

Measuring how far a room agrees.Definition

Convergent Synthesis

The process of combining diverse, sometimes contradictory perspectives into a unified, actionable recommendation that preserves the most valuable insights from each viewpoint.

Many views, one recommendation.Definition

Conviction Score

A quantified measure of how strongly an AI agent holds its position after being exposed to counter-arguments from other agents in a multi-round deliberation.

How hard a view holds under fire.Definition

Cross-Session Memory

The capability that lets each new decision session reason in light of every prior one — the calls already made, the reasoning behind them, the constraints declared, and the outcomes recorded.

No call starts from zero.Definition

Cynefin Framework

A decision-making framework developed by Dave Snowden that classifies situations into five domains — Clear, Complicated, Complex, Chaotic, and Disorder — and prescribes a different response style for each.

Know which kind of problem you’re in.Definition

D

13 terms

DACI

A decision-making framework that assigns four roles to every significant decision: Driver (runs the process), Approver (has final authority), Contributors (provide expertise and input), and Informed (need to know the outcome).

Who drives, and who decides.Definition

Decision Audit Trail

A comprehensive record of the reasoning, evidence, expert positions, counter-arguments, and consensus evolution at each stage of a structured decision process.

Why we decided what we decided.Definition

Decision Autopsy

A structured retrospective on a past decision that dissects the reasoning, the assumptions, and the outcome to extract durable lessons for future decisions.

Taking a past call apart.Definition

Decision Fatigue

The deterioration of decision quality that occurs after a prolonged period of decision-making.

Your tenth call is worse than your first.Definition

Decision Intelligence

A discipline that applies data science, social science, and artificial intelligence to systematically improve the quality of decisions.

Deciding well, on purpose.Definition

Decision Journal

A written log in which a decision-maker records — before the outcome is known — the question being decided, the options considered, the reasoning behind the chosen path, the predicted outcome, and the confidence level.

Write it down before you know.Definition

Decision Matrix

A structured table for comparing multiple options against multiple criteria.

Options against criteria, in one table.Definition

Decision Memo

The terminal artifact of a deliberation: a written record of the recommendation, the reasoning behind it, the dissents that survived debate, the assumptions it depends on, and the next steps it implies.

The call, the dissent, the first step.Definition

Decision Paralysis

The inability to commit to a decision despite having sufficient information, typically caused by fear of regret, perceived irreversibility, or the absence of a clear decision rule.

Stuck, with enough to decide.Definition

Decision Quality

A framework for evaluating the rigor of a decision process independent of its outcome.

Judge the process, not the luck.Definition

Decision-Outcome Feedback Loop

The practice of closing the loop between a decision and what actually happened, so advice can be scored rather than merely admired.

Checking how the call turned out.Definition

Devil's Advocate Method

A formal practice in which one or more participants are explicitly tasked with arguing against a proposed plan, regardless of their personal view.

Someone argues the other side.Definition

Divergent Thinking

The creative process of generating multiple distinct solutions, perspectives, or possibilities before evaluating or narrowing them.

More options before fewer.Definition

E

2 terms

F

2 terms

G

2 terms

I

1 term

M

6 terms

N

1 term

O

3 terms

P

6 terms

Paradox of Choice

A phenomenon described by psychologist Barry Schwartz in which expanding the number of options available to a decision-maker decreases satisfaction with the eventual choice, increases regret, and often produces no choice at all.

More options, less satisfaction.Definition

Position Tracking

The systematic monitoring of how each AI expert's stance on a question evolves — or holds firm — as they research and react to one another.

Who changed their mind, and why.Definition

Postmortem

A structured retrospective conducted after a project, launch, incident, or decision has concluded — particularly when the outcome was negative — to surface root causes and extract lessons that improve future performance.

What happened, and what changes.Definition

Pre-Mortem Analysis

A decision-making technique developed by psychologist Gary Klein in which a team imagines that a project or decision has already failed, then works backward to identify the most likely causes.

Assume it failed. Work backward.Definition

Prompt Framing Effect

The phenomenon whereby the phrasing, structure, and implicit assumptions embedded in a question systematically bias the responses generated by large language models.

The question shapes the answer.Definition

Prospect Theory

A behavioral-economics theory developed by Daniel Kahneman and Amos Tversky that describes how people actually evaluate gains and losses under risk — as distinct from how classical economics assumes they should.

Losses hurt more than gains please.Definition

R

5 terms

S

10 terms

Satisficing vs Maximizing

A distinction introduced by economist Herbert Simon to describe two decision styles.

Good enough, or the very best.Definition

Scenario Planning

A strategic methodology that models multiple plausible futures rather than attempting to predict a single outcome.

Several futures, planned for.Definition

Second-Order Thinking

A reasoning discipline popularized by Howard Marks that requires asking "and then what?" after every first-order conclusion.

And then what?Definition

Session Mode

A preset configuration that shapes how agents behave in a multi-agent session — balanced analysis, contrarian review, red-teaming, brainstorming.

A preset SynthBoard does not ask for.Definition

Strategic Fork

A decision point where available paths diverge significantly and the choice is difficult or impossible to reverse once committed.

A turn you can’t easily undo.Definition

Structured Disagreement

A decision-making approach where disagreement is deliberately engineered and preserved as valuable signal rather than suppressed.

Disagreement, kept on the record.Definition

Sunk Cost Fallacy

The cognitive bias of continuing to invest in a losing endeavor because of the resources already committed, even when the rational forward-looking analysis says to stop.

Spent is spent. Decide forward.Definition

Synth

SynthBoard's experts, called Synths inside the product.

What the product calls its experts.Definition

Synthesis Layer

The system component that aggregates, reconciles, and distills individual expert outputs into a unified, actionable recommendation.

From many views to one call.Definition

Systems Thinking

An analytical approach that examines interconnections, feedback loops, delays, and emergent behavior within complex systems rather than analyzing components in isolation.

Loops, delays and side effects.Definition

T

2 terms

W

2 terms

Questions

Decision intelligence,
answered.

The questions people ask before they bring their first hard call.

The full guide: decision intelligence, explained.

What is decision intelligence?

A discipline that applies data science, social science and AI to improve the quality of decisions. Business intelligence tells you what happened; decision intelligence helps you decide what to do next, by laying out the options, the risks and the trade-offs before you commit.

How is AI decision intelligence different from asking one chatbot?

A single chat gives you one voice, and it tends to agree with you. Decision intelligence with several AI experts seats opposed positions on different model families, so the disagreement becomes part of the answer instead of something you never see.

What is a pre-mortem?

You imagine the plan has already failed, then work backward to the reasons. It surfaces the risks a team is too optimistic to name. On SynthBoard, you can ask a skeptic to run one on any plan you bring.

What is structured disagreement?

Disagreement engineered on purpose and kept as signal. On SynthBoard, every board is built with someone whose job is to argue against the obvious answer, and the memo keeps who dissented, why, and what would change the call.

Can the AI experts be wrong?

Yes. SynthBoard’s experts are AI and can be wrong. That is why a board’s confidence drops with dissent and is never rated above 90, and why every memo says what would flip the call.

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