Headcount
Example · Board of 3My senior engineer is underperforming but well-liked. Hire around them or address it?
Chief of staff
This one needs a board: The CEO, The Operator and The Empath. The CEO holds the through-line on company strategy and stakeholder trade-offs. Each researches alone first, then they react to one another — and on a decision, two of them take opposed sides.
The CEOChief Executive Officer
The OperatorCOO
The EmpathPeople Advocate

Asked first
If you could do only one thing this quarter, is this it?
YesOne of twoProbably not
The board’s call
Address the senior engineer first — a structured 60-day performance plan with a clear exit criterion.
Hiring around a problem doubles the cost and triples the team's frustration. 60-day plans either revive the relationship or surface the parting cleanly.

The Empath disagreed
“Avoid PIPs that everyone knows are theater — make the criteria concrete”
Board of 3 · up to 135 credits on the card · an example, not a recorded run









