Performance Management
Example · Board of 3Annual reviews vs quarterly vs continuous feedback — what fits our 25-person team?
Chief of staff
This one needs a board: The Operator, The Empath and The CEO. The Operator turns strategy into the boring, sequenced work that actually ships. Each researches alone first, then they react to one another — and on a decision, two of them take opposed sides.
The OperatorCOO
The EmpathPeople Advocate
The CEOChief Executive Officer

Asked first
Who would own this on Monday if you said yes today?
MeSomeone on the teamNobody yet
The board’s call
Continuous feedback with semi-annual formal check-ins, not annual reviews.
Annual reviews are recall-biased and behaviorally inert; continuous feedback drives real change. Public ratings create defensive dynamics; private calibration tools work better.

The CEO disagreed
“Manager training is the unlock — bad feedback is worse than no feedback”
Board of 3 · up to 135 credits on the card · an example, not a recorded run









