Onboarding fell to 44%
Work · One expertOnboarding completion fell from 61% to 44% after our August redesign. We ship again on the 28th. What do I fix first?
Chief of staff
One expert first: The Designer, on the flow itself. If the answer turns on pricing or the roadmap, you can make it a board from the same card.
The DesignerUX/UI Expert

Asked first
At which step do most people stop?
Connecting their dataInviting the teamNot sure
The call · The Designer
Move “Connect your data” to after the first project, not before it. Ship that on the 28th, on its own.
The redesign put the hardest step first. People who have seen one result connect their data to get more; people asked to connect before they have seen anything leave. Change one thing, so the next number tells you whether it was this.
One expert · up to 65 credits on the card · an example, not a recorded run












