# Terms of Service **Version 2.0** **Last Updated: March 8, 2026** ## Agreement to Terms Welcome to SynthBoard AI. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our service. **Business Information:** - Service: SynthBoard AI - Provider: SynthBoard AI - Contact: legal@synthboard.ai --- ## 1. Definitions - **"Service"**: The SynthBoard AI platform, including all features, APIs, and integrations - **"User," "You," "Your"**: Any person or entity using the Service - **"Content"**: Any data, text, prompts, or materials submitted to the Service - **"AI Providers"**: Third-party AI services (Anthropic Claude, OpenAI, Google Gemini, Perplexity) - **"Credits"**: Virtual currency used to access AI features - **"Session"**: A collaborative AI interaction or boardroom conversation --- ## 2. Service Description ### 2.1 What We Provide SynthBoard AI is an AI collaboration platform that enables: - Multi-agent AI conversations with configurable personas - Real-time collaboration and session sharing - Integration with leading AI providers (Claude, GPT, Gemini, Perplexity) - Cost estimation, analytics, and usage tracking - Credit-based payment system for AI usage ### 2.2 Service Modifications We reserve the right to: - Modify, suspend, or discontinue any feature at any time - Update pricing and credit costs at any time - Introduce new features or limitations - Change AI provider integrations --- ## 3. Account Registration ### 3.1 Eligibility To use SynthBoard AI, you must: - Be at least 18 years of age - Have the legal capacity to enter into binding contracts - Provide accurate and complete registration information - Not be prohibited from using the Service under applicable law ### 3.2 Account Security You are responsible for: - Maintaining the confidentiality of your account credentials - All activities that occur under your account - Notifying us immediately of unauthorized access - Using strong passwords and enabling security features **We are not liable for losses resulting from unauthorized use of your account.** ### 3.3 Account Suspension We may suspend or terminate accounts that: - Violate these Terms - Engage in fraudulent or abusive behavior - Pose security or legal risks - Remain inactive for extended periods (with notice) --- ## 4. Acceptable Use Policy ### 4.1 Permitted Uses You may use SynthBoard AI for: - Legitimate business analysis and strategy - Creative projects and content generation - Research and educational purposes - Team collaboration and productivity - Any lawful purpose consistent with our service design ### 4.2 Prohibited Uses You may NOT use SynthBoard AI to: **Illegal Activities:** - Violate any laws, regulations, or third-party rights - Engage in fraud, scams, or deceptive practices - Distribute malware, viruses, or harmful code - Facilitate terrorism, violence, or illegal goods/services **Harmful Content:** - Generate or distribute child sexual abuse material (CSAM) - Create content promoting violence, hate, or discrimination - Harass, threaten, or harm others - Violate intellectual property rights **Platform Abuse:** - Attempt to reverse-engineer, decompile, or hack the Service - Circumvent security measures or access controls - Use automated tools to scrape or abuse the Service - Resell or redistribute our Service without authorization - Generate excessive API calls to disrupt service **AI-Specific Violations:** - Use AI outputs to train competing models without permission - Generate misleading deepfakes or impersonations - Create spam, phishing, or malicious content - Violate AI provider terms of service ### 4.3 Enforcement We reserve the right to: - Remove violating content without notice - Suspend or terminate accounts immediately - Report illegal activity to authorities - Pursue legal action for damages --- ## 5. Payment Terms ### 5.1 Credit System - **Credits** are required to use AI features - Credits are purchased in bundles (pricing available at [synthboard.ai/pricing](https://synthboard.ai/pricing)) - Credits are non-refundable. All sales are final. - Credits do not expire while your account is active - Unused credits are forfeited upon account closure ### 5.2 Pricing - Prices are displayed in USD (or local currency) - Prices include applicable taxes (VAT/GST) - We reserve the right to change pricing at any time - Promotional pricing may have different terms ### 5.3 Payment Processing - Payments are processed securely via Paddle - You authorize us to charge your selected payment method - Failed payments may result in service suspension - Subscription renewals (if applicable) are automatic unless canceled ### 5.4 Refund Policy All purchases — including credit bundles and subscription plans — are final. We do not offer refunds. Payments are processed by Paddle as Merchant of Record. Any consumer rights or chargebacks applicable under local law are handled by Paddle in accordance with their policies. ### 5.5 Taxes You are responsible for: - All applicable taxes (sales, VAT, GST, etc.) - Providing valid tax identification if required - Withholding taxes in your jurisdiction --- ## 6. Intellectual Property ### 6.1 Our IP Rights SynthBoard AI retains all rights to: - The platform, software, and codebase - Our trademarks, logos, and branding ("SynthBoard AI," visual assets) - Documentation, tutorials, and marketing materials - Proprietary algorithms and features **You may not:** Copy, modify, distribute, or create derivative works without written permission. ### 6.2 Your Content Rights You retain ownership of: - Prompts, inputs, and data you submit - AI-generated outputs from your sessions - Custom agent configurations **License to Us:** By using the Service, you grant us a limited, non-exclusive license to: - Process your content to provide the Service - Store and transmit data to AI providers - Use anonymized data for analytics and improvements **We do NOT claim ownership of your AI outputs.** ### 6.3 AI-Generated Content - AI outputs may not be unique or copyrightable - Similar prompts may produce similar outputs for different users - AI outputs may be subject to AI provider terms - You are responsible for verifying originality and rights ### 6.4 DMCA Compliance If you believe content on SynthBoard AI infringes your copyright: - Contact: dmca@synthboard.ai - Include: Your contact info, copyrighted work, infringing content URL, good faith statement - We will respond per DMCA requirements --- ## 7. Third-Party Services ### 7.1 AI Providers Our Service integrates with: - **Anthropic Claude** ([anthropic.com/legal](https://www.anthropic.com/legal)) - **OpenAI GPT** ([openai.com/terms](https://openai.com/terms)) - **Google Gemini** ([ai.google/terms](https://ai.google/terms/)) - **Perplexity** ([perplexity.ai/terms](https://www.perplexity.ai/terms)) **You agree to comply with their terms when using our Service.** ### 7.2 No Endorsement We do not endorse, warrant, or assume responsibility for third-party services or content. --- ## 8. Disclaimers and Limitations of Liability ### 8.1 Service "As Is" THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING: - Merchantability or fitness for a particular purpose - Accuracy, reliability, or completeness of AI outputs - Uninterrupted or error-free operation - Security or freedom from viruses ### 8.2 AI Limitations AI-generated content may: - Contain errors, inaccuracies, or "hallucinations" - Be biased or inappropriate - Violate third-party rights - Not be suitable for critical decisions **You are responsible for verifying and using AI outputs appropriately.** ### 8.3 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW: - We are NOT liable for indirect, incidental, or consequential damages - Our total liability is limited to the amount you paid in the past 12 months - We are not liable for third-party actions (AI providers, payment processors) - We are not liable for losses from service downtime or data loss **Some jurisdictions do not allow liability limitations, so these may not apply to you.** ### 8.4 Indemnification You agree to indemnify and hold us harmless from claims arising from: - Your use of the Service - Violation of these Terms - Violation of third-party rights - Your content or AI outputs --- ## 9. Privacy and Data Protection Your use of SynthBoard AI is subject to our [Privacy Policy](https://synthboard.ai/legal/privacy). **Key Points:** - We collect account and usage data - AI conversations are sent to third-party providers - We do not sell your data - You have rights under applicable privacy laws - Data is encrypted and secured --- ## 10. Termination ### 10.1 By You You may terminate your account at any time: - Via account settings - By emailing support@synthboard.ai - Unused credits are forfeited upon termination ### 10.2 By Us We may terminate or suspend your account: - For violation of these Terms - For fraudulent or abusive behavior - If required by law - At our discretion, for any reason ### 10.3 Effect of Termination Upon termination: - Your access to the Service is revoked - Your data may be deleted (subject to legal retention requirements) - Sections 6 (IP), 8 (Disclaimers), 11 (Governing Law) survive termination --- ## 11. Dispute Resolution ### 11.1 Arbitration (Optional) For disputes under $10,000 USD, we may agree to binding arbitration to expedite resolution. ### 11.2 Class Action Waiver You agree to resolve disputes individually, not as part of a class action or representative proceeding. --- ## 12. Miscellaneous ### 12.1 Entire Agreement These Terms, along with our Privacy Policy, constitute the entire agreement between you and SynthBoard AI. ### 12.2 Severability If any provision is found invalid, the remaining provisions remain in effect. ### 12.3 No Waiver Our failure to enforce a right does not waive that right. ### 12.4 Assignment You may not transfer your account or obligations. We may assign our rights to a successor or affiliate. ### 12.5 Force Majeure We are not liable for delays or failures due to events beyond our control (natural disasters, war, pandemics, etc.). ### 12.6 Language These Terms are provided in English. Translations (if any) are for convenience only. --- ## 13. Updates to Terms We may update these Terms at any time: - Changes will be posted with a new "Last Updated" date - Material changes will be notified via email - Continued use after changes constitutes acceptance **Review Terms regularly to stay informed.** --- ## 14. Contact Information For questions, concerns, or legal inquiries: **General Support:** support@synthboard.ai **Legal Inquiries:** legal@synthboard.ai **DMCA Notices:** dmca@synthboard.ai **Privacy Requests:** privacy@synthboard.ai --- ## 15. Acknowledgment BY USING SYNTHBOARD AI, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. **Thank you for using SynthBoard AI responsibly and ethically.**